Talking about Care Planning (REDMAP)

(R) Ready

Can we talk about your health and care?
What could help you now or if things change? Who should be involved?

(E) Expect

What do you know? Do you want to tell/ask me about anything?
Some people think about what might happen if…

(D) Diagnosis

What we know is… We don’t know… We are not sure …
Is there anything you’d like us to talk about?
I hope that you will stay well, but I am worried about…
It is possible that you might….

(M) Matters

What is important to you and your family/people close to you?
What do we need to know about you?
Is there anything you’d like help with? Who could do that?
Is there anything you don’t like or want?
What would (name) say about this situation, if we could ask them? Why?

(A) Actions

What we can do is… Things that can help are….
This will not help because…. That does not work if/when

(P) Plan

Can we make some plans in case things change?
Having a plan means you get the right help if/when you need it.

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